S3:E5 Black Business, Donald Drumpf, On Fleek, Storytime with a Negro and BBST

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The crew (Smooth_Orator, Alexia, Tunde and Negroid_Android) are joined by Justin Lamar, founder of the Wallet Company. We start the episode discussing Donald Drumpf and his planned executive orders surrounding HBCUs. The conversation then shifts towards Peaches Monroe, the creator of the term “On Fleek”. She has started a GoFundMe campaign to create a hair and makeup company. Smooth_Orator gives us a great story about a couple of his classmates and  lastly, for barbershop we discuss an Oklahoma bill that would require consent of the father for a woman to have an abortion.

As always if you have any comments, suggestions or need advice please email us at NWAPcast@gmail.com. And rate us on iTunes.

Listen here:

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Guest Info:
Justin Lamar
The Wallet Company
@Justinnlamar
@thewalletco
NWAP20 for 20% off

 

Oklahoma Abortion Bill: https://www.washingtonpost.com/news/post-nation/wp/2017/02/14/oklahoma-bill-would-require-father-of-fetus-to-approve-abortion/?utm_term=.225c080abc78

 

 

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1 Comment

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One response to “S3:E5 Black Business, Donald Drumpf, On Fleek, Storytime with a Negro and BBST

  1. Jerrod

    Great episode, appreciate the discussion on black business. I would challenge a couple ideas around how to respond to customer criticism. I am the last person to promote the idea that ‘the customer is always right,’ because frankly no individual is always right, therefore, no group can be. However, the argument that bad customer service should be tolerated based on the fact that we’ll put up with it at Target or WalMart is flawed. Primarily because of choice. If I need bananas, socks and a printer cartridge, I can go to three different stores or I can put up with whatever bullshit I’ll have to deal with at Target. If I am pissed enough about it I can go over to Walmart and face the same problem, however, my options are limited. But if I’m looking for a meal, a tax appt, a real estate agent or a haircut, my options are almost unlimited. So I’m not taking shit from anyone, I’ll go somewhere else. That doesn’t mean I don’t value black business, I just value my experience more. Even the brother you had on with the wallet company spoke to that, he goes above and beyond for his customers. That matters and to discount it is a great way to fail. Second, around customers complaining prices are too high, that may be nonsense but it should be explored first. If you’re running a business with lots of inventory, check that, maybe there’s waste in there. Maybe there are items you could get rid of so you can go deeper on what’s selling better. Tinker. Experiment. Ask people you trust what they think would be a reasonable price and/or what would needs you could meet that you’re not now. The saying goes ‘the first draft of everything is crap’ so if your store, your website or your model is unchanged after months or years of not generating the results you want, you bear some responsibility too. Or, all your customers are just crazy.

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